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Dedicated branch manager with good communication and supervisory skills. I have the experience and skill that has made me a good leader. I believe I am capable of making a difference in the profits of any business. I wish to work in an established organization so that I can prove my worth while adding positively to the company's profile.
Work Experience
Robinson Specials
Branch Manager
(Jun 2016 to Present)
8 Years & 10 Months
• Responsiblw for a rise in profits due to addition of more flavors and a special introduction of gelato.
• I am responsible for approval of expenses and hiring staff for service and kitchen management.
• I am also responsible for supervising the operations and ensuring that all kitchen and service staff works properly and customers are satisfied.
Roger Yogurt
Branch Manager
(Feb 2013 to May 2016)
3 Years & 3 Months
• Responsible for improving service and adding more flavor options. This resulted in good profit yield.
• I was responsible for reducing the workforce while maximizing work output.
• I also maintained a budget for the day to day operations and this also added to the increase in profits.
Replenish Spa
Branch Manager
(Apr 2011 to Jan 2013)
1 Year & 9 Months
• Responsible for increase in profits by a whopping 68%. It was due to better customer service and more hygienic environment
• I supervised the service and cleaning teams and ensured a good atmosphere for the customers.
• The training work was also part of my responsibilities. I led the customer service as a priority and it resulted in an increase in regular customers.
Elite Spa
Branch Manager
(Jan 2008 to Mar 2011)
3 Years & 2 Months
• Responsible for handling the expenses and drafting a budget for the day to day operations.
• I was also responsible for training the staff so that best customer service is offered.
• I looked after the cleaning staff and management of the workers. All branch operations were run smoothly due to good governance and supervision.
• I renovated the reception and rooms to add value t our services. It brought about an increase in profits.
Education
Achievements
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