Department Incharge Resume Sample

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Highly Efficient and Customer-Oriented Food And Beverage Department With 12 years Experience in Food and Beverage Hospitality Environments. Adept communicator With Team Leading and Development Skills. Forward Thinking Multi-Takes Able To Analyze Situations and Costs and Successfully Determine Profitable Outcomes.Dynamic, Creative and Extensive Operations Experience Within The Food and Beverage industry. Ability To Work Under Stress & Pressure, Build a Motivated, Skilled Team By Leading Them By Example. Always Looking For Small Details and Consistency is My Priority To Maintain High Service Standards .

Education

Work Experience

HARITHA VILLAS + SPA HIKKDUWA SRILANKA .(PRE OPENING )

BUTLER SUPERVISOR & IN CHARGE OF FOOD& BEVERAGE DEPARTMENT May 2017 to Present 9 years & 2 months

to Provide personalized assistance to VIP guests throughout their stay offering smooth arrival, registration and departure procedures. the highest standards
Drive departmental and individual goals with Butlers and record the results , Create and provide training, coaching and counselling for Butlers
Monitor and provide personalized and detailed guest service assistance to VIP guests throughout their stay offering smooth registration and departure procedures.

CINNAMON PALACE HOTEL ,SRILANKA (preopening

HOTEL OPERATION MANAGER November 2016 to December 2017 1 year & 2 months

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Specialized in training and motivating new staff regarding their work and responsibilities.

BANEYANTREE HOTEL & SPA KING DOME OF BAHRAIN (PREOPENING)

SUPERVISOR FOOD & BEVERAGE DEPARTMENT. January 2007 to December 2012 6 years

Maintain knowledge and ensure compliance with departmental policies and standard service procedures. Supervise efficient upkeep of tools through proper usage of equipment and devices.
Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.