• Constructed VBA codes and SQL statements to automate reports.
• Improved and cleaned data to help with efficiency and timing for other analysts.
• Developed an experimental statistical model to capture seasonal trends.
• Designed a forum that educated and collaborated with other employees on software.
• Helped manage IT projects and strategies with team members.
• Created metrics, gathered data, and simplified the results to management.
• Identified weak points and improved on asset tracking system.
• Replaced old operating systems with new ones to 35% of the firm with 0% errors.
• Ensured job specific applications functioned 100% with no lag time.
• Installed, configured, upgraded client accounts and resolved technical issues.
• Direct oversight on Defense Travel System from errors and interruptions.
• Supported 4-Star General and his command staff from networking connectivity issues.
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