An energetic and knowledgeable customer service associate with the patience and pleasant disposition needed to please and convince buyers. I have been in this profession for a long time and I have dealt with numerous people. I have successfully sold hundreds of products while making people my permanent customers. I wish to sell products that may be a challenge and require a higher degree of skills.
MBA (Marketing) (August 2007 to March 2009)
GCE Advanced Level (February 2001 to January 2003)
Customer Service Associate June 2015 to Present 11 years & 1 month
I help customers decide what they want to buy and also demonstrate uses of the various products.
Customer Service Associate February 2011 to May 2015 4 years & 4 months
I also demonstarted use and explained benefits of home appliances.
I was also responsible for providing after sales services to regular customers.
Customer Services Associate April 2009 to January 2012 2 years & 10 months
I was also given a target for each electronic item depending on the nature of the product. I always met targets and also received rewards.
It was my duty to find permanent customers and provide after sales services as well.
Sales Associate January 2004 to March 2009 5 years & 3 months
I was responsible for meeting a half-yearly target of selling a number of clothes. Apart from shops I also visited people in their homes.
I was also responsible for creating market space in sales and special offer bundles at super markets.
- Consumer Rights
- Customer Relations
- Sales Enhancement
- Sales Promotions
- Strategy
- Sales Plans
- Team Work
- Product Information
- Leadership
- Market Research
- Marketing
