Credit Union Teller Resume Sample

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Credit union teller with six years on the member-services line at community credit unions in Minneapolis. Handles a high volume of transactions accurately while giving members the warm, unhurried service that keeps a credit union different from a big bank. Consistently balanced the drawer to the cent and was recognised for cross-referring members into products that genuinely fit their needs. Processes deposits, withdrawals, loan payments and transfers, spots fraud and errors, and answers the everyday money questions members bring to the window. Patient with first-time members and quick with the regulars, and trusted to handle the vault and train new tellers. Looking for a teller, member-services or head-teller role with a credit union that puts members first.

Work Experience

Lakeside Community Credit Union - Minneapolis, MN

Credit Union Teller June 2019 to Present 7 years & 5 months

Process a high volume of deposits, withdrawals, loan payments and transfers each day while balancing the drawer to the cent.
Give members warm, unhurried service at the window, answering everyday money questions and making each visit feel genuinely personal.
Spot and prevent fraud, forged items and errors at the counter, following procedure to protect members and the credit union.
Cross-refer members into loans, savings and other products that truly fit their needs, lifting genuine value rather than just hitting quotas.
Handle the vault, cash orders and end-of-day settlement accurately, keeping the branch within its cash and audit controls.
Train and support new tellers on systems and procedures, helping the line stay accurate and friendly even on the busiest days.

North Star Savings Bank - St. Paul, MN

Bank Teller December 2017 to May 2019 1 year & 6 months

Served customers at a busy branch counter, processing transactions accurately and resolving everyday account questions throughout each shift.
Maintained an accurate drawer and followed cash-handling and fraud-prevention procedures consistently across a high volume of transactions.
Learned banking systems, compliance and member service on the job across the demands of a busy retail branch.
Earned the move to a community credit union, drawn to its member-first approach to financial services.

Education