CO Manager Resume Sample

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David Malloy

Co-Manager

Second-in-command who keeps the store winning

+1 312 555 0639
linkedin.com/in/david-malloy-retail

Retail co-manager with ten years in store management, the last five as co-manager of a large-format retail store in Chicago. Runs the store alongside the store manager — leading teams, driving sales and service, managing operations and inventory, and stepping up to run the whole store when needed. Led the operations side of a store that consistently beat its sales and customer-service targets for the region. Manages staffing, scheduling and development, oversees merchandising, stock and shrink, handles escalations, and drives the daily execution that makes a store perform. Strong on both the operational discipline and the people leadership big-store retail demands. Hands-on, dependable and ready to lead. Looking for a co-manager, assistant-store-manager or store-manager role with a retailer that develops its leaders.

LocationChicago, IL
NationalityAmerican
GenderMale
Availability2 weeks
Date of Birth1990-04-22
Work Experience

Chicago Retail Superstore - Chicago, IL

Co-Manager

(April 2016 to Present)
Run the store alongside the store manager, leading the teams and driving the sales and service.
Led the operations side of a store that consistently beat its sales and customer-service targets.
Manage all the staffing, all the scheduling and the development across the large store team.
Oversee all the merchandising, the inventory and the shrink to keep the whole store performing.
Step up and run the entire store confidently whenever the store manager is away travelling.
Handle all the escalations and drive the daily execution that makes a store genuinely win.

Midwest Retail Group - Chicago, IL

Assistant Manager / Department Manager

(August 2010 to March 2016)
Managed the departments and the teams within the large retail stores daily.
Drove the sales, the service and operations out on the floor.
Learned the retail leadership, inventory and loss prevention on the job.
Gained the certification and then won a full promotion to co-manager.

Midwest Retail Group - Chicago, IL

Retail Supervisor

(June 2008 to July 2010)
Supervised a retail section, leading the staff and serving the customers daily.
Hit the sales targets and learned floor leadership on the job.
Built the retail grounding that good store management is built on.
Earned the move up into a department-manager role from there.
Education

City Colleges of Chicago

Associate Degree in Business Management

August 2008 to June 2010
Business management degree covering retail, operations and people management, alongside store work. The combination led into retail management. Built the foundation for running a store.

National Retail Federation

Retail Management & Loss Prevention Certification

January 2014 to May 2014
Certification in retail management and loss prevention covering operations, shrink and team leadership. It formalised the management side of the role. Applied directly to running store operations.
Languages

English

Native or Bilingual Proficiency

Spanish

Professional Working Proficiency
Certifications

Retail Management & Loss Prevention

National Retail Federation (May 2014 to Present)

Certification in retail management and loss prevention covering operations, shrink and team leadership. It formalised the management side of the role. Applied directly to running store operations.

Retail Operations & People Leadership

National Retail Federation (April 2019 to Present)

Certification in retail operations and people leadership covering scheduling, performance and store standards. It supports running the store team and the daily operation across the floor.
Highlights

Beat regional targets

Led the operations side of a store that consistently beat its sales and customer-service targets for the region. Sustained results across a big store reflect strong day-to-day leadership.

Ready to run the store

Steps up to run the entire store confidently whenever the store manager is away. Being the dependable second-in-command is exactly what the co-manager role is for.
Professional Skills
  • Store Operations
  • Team Leadership
  • Sales Driving
  • Customer Service
  • Staffing & Scheduling
  • Merchandising
  • Inventory & Shrink
  • People Development
  • Escalation Handling
  • Execution
Personal Skills
  • Leadership
  • Reliability
  • Composure
  • Communication
  • Drive
References

Greg Donovan, Chicago Retail Superstore

Store Manager Reference

Lisa Tran, (retailer)

District Manager Reference

Activities & Interests

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