0013987741063
roma111@usmail.com
CV Picture
Roma Fletcher Client Associate
Dedicated associate with communication skills and ability to answer all kinds of work-related questions. I understand the value of customer services and have been delivering the best. I help my clients who need any kind of help and their reaction has made me aim higher. I know that I can deliver more after learning through practice in a more challenging and fast paced organization.

Work Experience

  • 15 Years & 6 Months

    Jun 2009 to Present

    Melvin Banking Corp.
    Client Associate

    I handle account holders and help them with all kinds of financial and banking issues.

    I explain everything to customers and assist them in decisions as well as the procedure of different transactions.

  • Feb 2002 to May 2009

    7 Years & 3 Months
    Future Investments
    Client Associate

    I was responsible for greeting clients and giving them presentations about our different investment plans.

    It was my duty to answer all kinds of queries, fill forms and even help with all kinds of financial calculations and projected investment results.

    It was my duty to ensure that all clients were satisfied and happy.

Education

  • 1997 - 2001

    Madison University
    BS Business Administration
    A good student.

  • 1995 - 1997

    Madison High
    High School Diploma
    A good student.

  • Languages

    English (US)
    Native or Bilingual Proficiency

  • Professional Skills

    0
     
    7
     
    • Customer Relations
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Problem Solving
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Form Filling
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Mathematical
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Financial Solutions
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Telephonic Communication
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Assistance
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Banking Rules
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.
    • Business Sense
      • 1.
      • 2.
      • 3.
      • 4.
      • 5.
      • 6.
      • 7.

  • Communication Training

    I worked at a call center and completed a three-month internship.

    I learnt about communication and importance of customer service.

    The internship was like a training for communication with different kinds of customers and dealers.

  • Academic Achievements

    I was a good mathematics student and often participated in quiz competitions.

    I have won more than four times and was awarded the Math Genius Shield in Madison High.

Activities & Interests

  • Meet People Icon
    Meet People
  • Painting Icon
    Painting
  • Web Surfing Icon
    Web Surfing
  • Reading Icon
    Reading
  • Jog Icon
    Jog
  • Friends Icon
    Friends
  • Wine Tasting Icon
    Wine Tasting
  • Talking Icon
    Talking
#368a3a