Work Experience
- 11 Years & 6 Months
Jun 2013 to Present
Faysal BankCase managerUsed evidence-based practices including motivational interviewing and trauma-informed care to create individualized service plans based on clients' strengths
Identified community resources to support clients with in kind donations including free haircuts, camperships, field trips, and low-cost auto repair
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Feb 2011 to May 2013
2 Years & 3 MonthsHiLal FoodsAssistant Case ManagerRecruited community professionals to provide pro bono monthly education programs on trauma treatment, financial management, and parenting skills
Developed mentoring program utilizing community volunteers to support families in two-year transitional housing program
Education
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2007 - 2009
Oxford UniversityMBA (Marketing)Marketing are activities of a company associated with buying and selling a product or service. It includes advertising, selling and delivering products to people -
2003 - 2007
London Business SchoolBS (Business Management)business and management studies degree allows you to develop a broad understanding of business organisations and provides you with subject-specific knowledge in areas such as markets, customers, finance, operations, communication, information technology and business policy and strategy.
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Languages
English (UK)Native or Bilingual ProficiencyFrenchProfessional Working ProficiencySpanishElementary Proficiency -
Technical Skills
- Customer Relations
- Advertising
- Social Media Marketing
- Strategy Development
- Business Plans
- Lead Generation
- Sales Management
- Sales Control Systems
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Awards
Best manager Award
New Business development in 2013
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Certificates
Driving License
Certified Case Manager