Work Experience
- 12 Years & 6 Months
Jun 2012 to Present
MediCare HospitalCare ManagerI handle the administrative works in the hospital and keep a thorough check on the budgeting and scheduling of meetings to work on plans for the patients.
The care plans for patients are made to provide comfort and better service during their treatment at the hospital.
I am responsible for communicating with insurance companies and handling
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Feb 2007 to May 2012
5 Years & 3 MonthsModern ClinicsCare AssistantI was responsible for looking after patient's needs such as understanding insurance policies and helping them with their care planning.
I also ensured that all patients were given solutions to any problem related to the clinics or doctor's visits. I explained their routines to them repeatedly.
I was also responsible for leading administrative teams and keeping a check on hygiene and good services. I created budgets for the different administrative duties such as cleaning, kitchen staff and office expenses.
Education
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Languages
English (US)Native or Bilingual Proficiency -
Professional Skills
- Liaison with Insurance Companies
- Patient Care
- Answering Queries
- Humble Approach
- Care Plans
- Scheduling
- Creating Budgets
- Customer Relations
- Interpersonal Skills
- Team Leadership
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Member of California Medical Services
I became a part of the state's medical service club which ensured uniform quality of services across state hospitals.
I have been an active member for more than five years and have also participated in different medical trainings for administrative staff.
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Customer Relations Certification
Certified from the University in Brooklyn for delivering quality customer service.
I have worked along side a few clinic managers in the city to understand the importance of care managers and learnt from their interactions with patients.