Billing Analyst Resume Sample

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Harrison Robin

Billing Analyst

Accurate billing, clean revenue, fewer disputes

+44 115 555 0632
linkedin.com/in/harrison-robin-billing

Billing analyst with seven years managing billing, invoicing and revenue accuracy for a telecoms and services company in Nottingham. Owns the billing cycle — generating and checking invoices, resolving discrepancies and disputes, analysing billing data, and making sure the company bills correctly and gets paid. Found and fixed a recurring billing error that had been quietly leaking revenue, recovering a significant sum. Manages invoice runs, billing reconciliations, dispute resolution and reporting, and works across finance, sales and customers to keep billing accurate and clean. Strong on the detail, the systems and the analysis that catches errors before customers do. Methodical and rigorous about getting the numbers right. Looking for a billing-analyst, revenue or finance-operations role with a company where billing accuracy genuinely matters.

Work Experience

Nottingham Telecom Services - Nottingham, UK

Billing Analyst April 2017 to Present 9 years & 3 months

Own the billing cycle, generating and checking the invoices for accuracy and completeness each run.
Found and fixed a recurring billing error that had been quietly leaking revenue, recovering a significant sum.
Resolve all the billing discrepancies and the customer disputes through to a clean, final outcome.
Run the billing reconciliations and analyse all the billing data for errors and emerging trends.
Produce all the billing and the revenue reports for both finance and management each period.
Work across finance, sales and the customers to keep all the billing accurate and clean.

Midlands Services Group - Nottingham, UK

Billing Coordinator August 2015 to March 2017 1 year & 8 months

Processed the invoices and handled the billing queries for customers each cycle.
Reconciled the accounts and supported the month-end billing cycle each period.
Learned the billing systems, reconciliation and analysis hands-on on the job.
Gained the certification and then moved into a full billing-analyst role.

Midlands Services Group - Nottingham, UK

Accounts Assistant June 2013 to July 2015 2 years & 2 months

Worked in accounts handling the invoicing, the payments and basic reconciliations daily.
Learned the billing, the ledgers and finance systems on the job.
Built the finance grounding that good billing analysis is built on.
Then earned the move into a full billing-coordinator role from there.
Education

Nottingham Trent University

BSc (Hons) Accounting & Finance (September 2012 to June 2015)

Accounting and finance degree covering financial processes, analysis and systems, with a placement. The placement led into billing and revenue. Built the numerical foundation the role needs.

Industry Training Provider

Billing Systems & Excel Analytics Certification (January 2017 to April 2017)

Certification in billing systems and advanced Excel analytics covering reconciliation and reporting. It sharpened the billing toolkit used daily. Applied directly to invoice runs and billing analysis.
Highlights

Recovered leaked revenue

Found and fixed a recurring billing error that had been quietly leaking revenue, recovering a significant sum. Catching the error nobody noticed is exactly where a billing analyst earns their keep.

Catches it before customers

Spots billing errors in the data before they ever reach the customer's invoice. Getting billing right first time prevents disputes and protects trust.
Key Initiatives

Billing Reconciliation Automation

Billing Analyst (January 2019 to September 2019)

Automated the monthly billing reconciliation in SQL and Excel, replacing slow manual checks and catching the mismatches between the systems before any invoice went out.

Dispute-Resolution Overhaul

Billing Analyst (February 2020 to June 2020)

Reworked how billing disputes were logged and resolved, cutting the time to close each one and giving customers clear, consistent answers on their invoices.
Certifications

Billing Systems & Excel Analytics

Industry Training Provider (April 2017 to Present)

Certification in billing systems and advanced Excel analytics covering reconciliation and reporting. It sharpened the billing toolkit used daily. Applied directly to invoice runs and billing analysis.

Revenue Assurance & SQL

Billing & Revenue Institute (April 2019 to Present)

Certification in revenue assurance and SQL for billing analysis. It supports the reconciliation and data analysis that catches billing errors before they ever reach customers.
Professional Skills
  • Billing & Invoicing
  • Billing Reconciliation
  • Dispute Resolution
  • Revenue Accuracy
  • Billing Analysis
  • Billing Systems
  • Reporting
  • Excel
  • Process Improvement
  • Stakeholder Liaison
Langauges

English (UK)

Native or Bilingual Proficiency

French

Limited Working Proficiency
Personal Info

Location

Nottingham, UK

Nationality

British

Gender

Male

Notice Period

1 month

Date of Birth

1993-07-21
Personal Skills

Attention to Detail

Analytical Thinking

Accuracy

Communication

Reliability

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