
Harrison Robin
Billing Analyst
Accurate billing, clean revenue, fewer disputes
Billing analyst with seven years managing billing, invoicing and revenue accuracy for a telecoms and services company in Nottingham. Owns the billing cycle — generating and checking invoices, resolving discrepancies and disputes, analysing billing data, and making sure the company bills correctly and gets paid. Found and fixed a recurring billing error that had been quietly leaking revenue, recovering a significant sum. Manages invoice runs, billing reconciliations, dispute resolution and reporting, and works across finance, sales and customers to keep billing accurate and clean. Strong on the detail, the systems and the analysis that catches errors before customers do. Methodical and rigorous about getting the numbers right. Looking for a billing-analyst, revenue or finance-operations role with a company where billing accuracy genuinely matters.
Nottingham Telecom Services - Nottingham, UK
Billing Analyst April 2017 to Present 9 years & 3 months
Found and fixed a recurring billing error that had been quietly leaking revenue, recovering a significant sum.
Resolve all the billing discrepancies and the customer disputes through to a clean, final outcome.
Run the billing reconciliations and analyse all the billing data for errors and emerging trends.
Produce all the billing and the revenue reports for both finance and management each period.
Work across finance, sales and the customers to keep all the billing accurate and clean.
Midlands Services Group - Nottingham, UK
Billing Coordinator August 2015 to March 2017 1 year & 8 months
Reconciled the accounts and supported the month-end billing cycle each period.
Learned the billing systems, reconciliation and analysis hands-on on the job.
Gained the certification and then moved into a full billing-analyst role.
Midlands Services Group - Nottingham, UK
Accounts Assistant June 2013 to July 2015 2 years & 2 months
Learned the billing, the ledgers and finance systems on the job.
Built the finance grounding that good billing analysis is built on.
Then earned the move into a full billing-coordinator role from there.
Nottingham Trent University
BSc (Hons) Accounting & Finance (September 2012 to June 2015)
Industry Training Provider
Billing Systems & Excel Analytics Certification (January 2017 to April 2017)
Recovered leaked revenue
Catches it before customers
Billing Reconciliation Automation
Billing Analyst (January 2019 to September 2019)
Dispute-Resolution Overhaul
Billing Analyst (February 2020 to June 2020)
Billing Systems & Excel Analytics
Industry Training Provider (April 2017 to Present)
Revenue Assurance & SQL
Billing & Revenue Institute (April 2019 to Present)
- Billing & Invoicing
- Billing Reconciliation
- Dispute Resolution
- Revenue Accuracy
- Billing Analysis
- Billing Systems
- Reporting
- Excel
- Process Improvement
- Stakeholder Liaison